Thursday, May 15, 2008

The Danger of the "Over-Promise"

Most businesses, especially sales, will say that in order to keep customers happy, you don't over-promise. You don't promise things sooner than you reasonably think they can get there or you run the risk of making the customer mad. I am betting there's not a single person out there who went to a one hour photo booth and didn't expect their photos in sixty minutes. One of the biggest gripes people have regarding businesses these days is the lack of customer service, and disappointment over delivery, specs and such play into that.

Witness the Democratic National party line where they are promising virtually everything to virtually everyone. Because of the image of the DNC as the Big Umbrella party, their party platform must address every single demographic minority's view in order to maintain the perilous status quo. Be they gay or straight, atheist or fundamentalist, regardless of religion, union, job or gender, every single person's needs MUST be addressed, even when they conflict (as in the current primary race between a woman and an ethnic minority) or when they fly in the face of common sense. Take just one example-energy. The environmentalists have been violently opposed to nuclear power for decades even when their European counterparts embraced this source.
So that leaves
solar-which doesn't have the battery or generating ability to date,
wind-which has the same problems,
hydraulic-which is also being fought by environmentalists who want to do things like get rid of Glen Lakes Dam,
coal-which they don't like even though it is our most abundant naturally occurring source of energy
natural gas-no ability exists for average folks to access this for cars at this time.
biodiesel-which is being scuttled by higher source material costs
or oil-which Cuba and China are taking from right under our noses off the coast of Florida because the Congress and DNC are so much in the back pockets of environmental groups.

And this is just one issue. Pick another-single payer healthcare, the war in Iraq and Afghanistan, taxation, states rights, eminent domain, drugs, illegal immigration, voter ID-pick any issue and they have promised to any and all that their dreams will be fulfilled. Just as if the Magic Fairy showed up or a Genie in a bottle granted three wishes. But when you read such stories as those, there's always a catch or a moral attached. The moral to this story is that if you promise everything to everyone, somebody is going to be disappointed. And with the fervor and anger that has driven the last four years of media hype, if all that is on the winner's plate cannot be delivered in record time, there is going to be serious implications for the mid-terms. Lincoln said it best,
"You can fool some of the people all of the time,
and all of the people some of the time,
but you can't fool all of the people, all of the time"

Let's me add to that: "And payback is a *****"

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